How do I make a new payment?

There are 2 ways of creating payments from the platform:

If you have the funds already available on balance:

1. Go to the Payments tab and click on the Send New Payment button on the right hand side of the page.

2. Enter the payment details. The system will automatically show the list of available beneficiaries by currency.

3. You can choose to send the payment to an existing beneficiary or you can create a new one by clicking on Add new beneficiary.

4. Once you have entered all the details, click Send and the payment will be created.

5. If you scroll down the page you will be able to see further details of the payment, download a copy of the payment instructions, and also cancel the payment.

If you have already created the FX transaction (Spot, DD or Forwards):

1. You can create the payment to an existing beneficiary by going to the Trade Section.

2. Select the trade you need to associate the payment with and click on Add Payment. In this case you will only be able to add the payment to an existing beneficiary.

If you need to create a payment to a new beneficiary you will need to follow the steps of If you have the funds already available on balance and create the payment from the Payment section.

If you have any problems, please email [e-mail] or contact us via Live Chat.